Privacy Policy
Welcome to [VIROYAL] .Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://viroyal.odoo.com], including any other media form, media channel, mobile website, or mobile application related or connected to it.
1. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Such as your name, email address, phone number, shipping address, and payment details.
- Usage Data: Including your IP address, browser type, pages visited, and the time and date of your visit.
- Cookies: To help improve user experience and analyze site usage.
2. How We Use Your Information
We use your information to:
- Process transactions and deliver products/services
- Provide customer support
- Improve our website and services
- Communicate with you about updates, promotions, and news
- Comply with legal obligations
3. Sharing Your Information
We may share your information with third parties in the following situations:
- Service providers that help operate our business (e.g., payment processors, shipping companies)
- If required by law or to protect our legal rights
- With your consent
4. Data Security
We take reasonable measures to protect your personal information, but no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Opt out of marketing emails
- Contact us with privacy-related questions at [viroyalluxury@gmail.com]
Return Policy
We want you to be happy with your purchase. If you're not satisfied, you may return most items within 6-7 days of receiving your order.
Conditions for Return:
- Item must be in original condition and packaging
- Proof of purchase (e.g., order number or receipt) required
- Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect
To initiate a return, please contact us at [viroyalluxury@gmail.com].
Refund Policy
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If approved:
- Refunds will be processed to your original method of payment
- It may take 5–10 business days for the refund to appear on your account, depending on your bank or card issuer
Non-Refundable Items:
- If Item is damage
- Item is not clean
Contact Us
If you have any questions about this Privacy Policy, Return Policy, or Refund Policy, please reach out:
[VIROYAL]
Email: [viroyalluxury@gmail.com]
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